Regular maintenance of your printhead is essential for consistent print quality. ACE TTR offers solutions to help you keep your printhead in prime condition. For detailed cleaning instructions, follow our expert Julia on our YouTube channel. She provides step-by-step guidance on how often you should clean your printhead to avoid common issues and ensure longevity.
Choosing the Right Print Media
Understanding which print media works best with thermal transfer printing can be challenging. Thermal transfer printing is versatile and compatible with various media types, including paper (vellum, matte, or gloss-coated), synthetics (known for their durability), textiles (primarily for clothing), and films (flexible packaging). The key is to match the right thermal transfer film and ink combination to your specific media and application requirements.
Selecting the right Thermal Transfer Ribbon (TTR) is crucial for achieving optimal results. ACE TTR's extensive range is compatible with a wide selection of print media. We conduct rigorous testing and maintain strong relationships with global label manufacturers to ensure compatibility. For paper labels, wax or wax-resin ribbons are ideal, while synthetics benefit from wax-resin or resin ribbons. Textiles require the durability of resin ribbons. Need personalised recommendations? Our team is here to help!

To get the best performance from your TTR, use them within 18 months of their manufacturing date, provided they are stored under recommended conditions. This ensures that the ribbons maintain their quality and functionality over time.
Encountering white spots on your print? This may result from an incompatibility between the label surface and the ink used. Adjusting printer settings or choosing a more suitable TTR from ACE can help resolve this. Long white lines are often due to a worn or clogged printhead. Cleaning or replacing the printhead usually fixes the issue.
A smeared barcode may still be readable by a barcode scanner, but it’s important to verify its readability using the ANSI international standard. Adjusting print settings, such as heat or speed, can improve visual quality. For persistent issues, our technical team is just a contact form away.

Film breakage can occur due to excessively high heat settings or a defective ribbon. Be cautious of accidental damage when opening packages with sharp tools. Using high-quality ACE TTR ribbons minimizes the risk of breakage and ensures smooth printing operations.
Choosing the right TTR for your printer is essential. There are two main printer technologies: Flat-head and Near-edge, each requiring specific ribbon types. It’s crucial to consider your printer’s technical specifications to ensure compatibility and optimal performance. ACE provides ribbons from dedicated families designed for each printer type, ensuring you get the best results every time.
ACE’s Technical Support Team is here to optimize your printing processes. From guiding you on printhead maintenance to helping you select the right media and ribbons, our experts are dedicated to ensuring your prints are always of the highest quality. For more personalized support and detailed guidance, reach out to our team or check out our informative resources on YouTube.
Experience the difference that expert support can make with ACE. Contact us today and let our Technical Support Team help you achieve printing excellence.